← Back to Force Game IQThese are the fastest solutions to common account, saving, parent-managed Team Room, privacy, and membership questions.
Confirm the email address, check spam or junk mail, and wait a minute before requesting another message. Use only the newest secure link because older links may expire after a new request. You can also sign in with Google if it uses the same coach email. If delivery still fails, email support@forcegameiq.com.
A play is saved on the current device first. When you are signed in and connected, the sync status in Coach Hub confirms when it is also stored in your cloud playbook.
The coach must send it to the athlete’s parent or legal guardian. Minors do not receive invitations or create Force Game IQ accounts. The coach enters no child details. The adult opens the invitation, reviews the direct privacy notice, creates the minimal athlete profile, confirms parental authority, and creates the family PIN.
Shared team links no longer provide family access. Use the athlete-specific guardian invitation and the family PIN created by the parent or guardian. If the invitation was replaced or revoked, ask the coach to send a new one to the adult account holder.
A checkbox is not represented as verified parental consent. Under-13 Athlete View remains locked until Force Game IQ’s verified parental-consent provider confirms the adult. Contact privacy support if verification has not completed or if you want the pending profile deleted.
Open the guardian invitation, scroll to Parent Privacy Controls, re-enter the adult-owned PIN, and choose Withdraw consent and delete profile. This revokes the invitation and immediately removes the athlete profile from the active roster.
Ask the team’s coach to permanently delete the athlete profile from the roster, then send a new invitation to the verified adult parent or legal guardian. Coaches cannot view or reset a family PIN, and an approved guardian cannot be silently replaced.
Cancellation stops the next renewal. Access continues through the paid-through date shown in Membership & Billing, and coaching data remains in the account.
Open Coach Hub, choose Membership & Billing, and use the secure controls to update payment, download invoices, cancel, or resume.